Frequently Asked Questions

No. Pet Buy Mall is a product discovery and comparison site, not a retailer. We curate and list products from trusted third-party retailers — primarily eBay. When you click "Buy on eBay," you're taken directly to the retailer's listing to complete your purchase. We never handle payments, inventory, or fulfilment.

We earn a small affiliate commission from eBay when you click through from our site and make a purchase. This commission is paid by eBay — it does not add anything to the price you pay. See our <a href="/affiliate-disclosure">Affiliate Disclosure</a> for full details.

Yes. We do not accept payment for product placement, sponsored reviews, or positive write-ups. Products are selected based on quality, customer ratings, and value for money. Our affiliate relationships with eBay do not influence which products we feature or how we rank them.

Prices on eBay are set by individual sellers and fluctuate in real time based on supply, demand, auctions, and promotions. The price shown on our site reflects what was available when the listing was last synced, but it may have changed by the time you visit. Always check the current price on the eBay listing before purchasing.

Returns are handled directly by the retailer (eBay / the individual eBay seller). We are not involved in the transaction and cannot process returns on your behalf. For return instructions, visit the order in your eBay account or contact the seller. Most eBay purchases are covered by the eBay Money Back Guarantee.

We are a member of the <strong>eBay Partner Network</strong>, eBay's official affiliate programme. eBay is one of the largest marketplaces in the world and carries an enormous range of pet products — often at highly competitive prices. Linking to eBay lets us cover products from thousands of sellers in one place.